Privacy

Privacy

Orchestra analyzes video from San Francisco street cameras. This page explains what is processed, what the public site publishes, who else handles data, how long it is kept and which cookies are set.

In short

Original camera recordings are kept privately on our servers for counting and model training. Models on our servers analyze unblurred video, and frames kept privately for them may be unblurred. At the owner's direction, signed-in live video and alert clips preserve faces. Analyzed still images and images sent to outside AI models remain face-blurred, though blur can miss faces. Audio is never decoded. Face-blurred frames and crops go to OpenAI for demographic estimates, incident second reviews and training labels, and at most five per hourly analysis for city insights; alert clips are emailed privately to the owner and two team members. No imagery, tracks or camera positions are published here.

What the public site publishes

The site never publishes camera images, clips, tracks of individuals, camera positions or addresses, plate text or model-written descriptions of scenes.

Camera video and faces

Processors

OpenAI

Cloudflare

Content delivery and caching, cookieless web analytics on public pages, and delivery of alert and digest email.

Google

Sign-in, and the mailboxes that receive alerts.

Alerts and digests

Alert emails with video clips that preserve faces under the owner's direction go to the owner and two team members. Once delivered, the email passes through Cloudflare’s email service and is stored by Google, outside Orchestra’s retention and access controls, and can be forwarded. A weekly digest goes to the owner and one team member.

Every hour, possible incidents are compared automatically with San Francisco’s public 911 dispatch records for police and fire/EMS, its records of fires and injury crashes, and police, fire and ambulance vehicles seen on our cameras. Only the record queries, for the areas around our cameras, go to San Francisco’s open data portal; the records and the matches stay private on our servers. A match is a machine reference, never proof.

How long data is kept

Possible-incident records
7 days
Automatic checks of possible incidents against public records and responders, without images
up to 1 year, or about 30 days when nothing matched
Sightings of police, fire and ambulance vehicles on camera, without images
35 days, and daily summaries up to 400 days
Public dispatch, fire and crash records fetched for those checks
up to 400 days
Nearby incident-type dispatch calls kept to choose saved video to search
no time limit yet
Sampled demographic and vehicle estimates, without images
about 7 days
Incident clips of possible incidents that were not confirmed; faces follow the owner's configured mode
about 1 day
Incident clips of confirmed alerts, reviewed and test events; faces follow the owner's configured mode
up to 14 days
Live video buffered for alert clips; faces follow the owner's configured mode
about 5 minutes
Records of repeated emergency-service presence
14 days
Face-blurred stills for camera calibration and training
up to 30 days
Face-blurred incident learning examples, also sent to OpenAI
up to 180 days
Clips kept as reviewed feedback evidence
up to 1 year
Live video snapshots for training the motion model
24 to 36 hours, up to 60 while a model test reads them
Log of live frames and video given to the review model; the HLS mode is recorded
72 hours
Motion-model training caches, part of them unblurred frames from recordings, and its checkpoints
within size caps totaling 86 GiB
Frames kept to train the detector and for motion-model experiments, which may be unblurred, and the review model’s face-blurred training frames
no time or size limit yet
Copies of original recordings buffered for counting
until counted, within 24 GiB
Original recordings used for count history
from the last 56 days
Accounts on the access list
at most 1,000

Orchestra reads original recordings from a private archive without changing them; 56 days is how far back count history reaches, not when the archive deletes them. Counts and forecasts are kept as numbers, without images. Storage limits can remove media sooner than the periods above.

Cookies, storage and analytics

Contact

Email contact is being set up. Methods are described on the About page.